An evaluation scheme for product–service system models: development of evaluation criteria and case studies

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A. Charnes, W. W. Cooper, Edwardo L. Rhodes · European Journal of Operational Research · 1978 · 28.7K citations · Full text

Business, Decision Sciences, Performance Management +10

A Conceptual Model of Service Quality and Its Implications for Future Research

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A scaling method for priorities in hierarchical structures

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Applied Linear Statistical Models

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Decisions with Multiple Objectives: Preferences and Value Tradeoffs.

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Business, Decision Sciences, Economics +14