Tourists prefer competent appearance robot over warm one: The effect of busyness perception

Conservation of resources: A new attempt at conceptualizing stress.

Stevan E. Hobfoll · American Psychologist · 1989 · 14.1K citations

Natural Resources, Conservation Biology, Human Dimensions Of Natural Resources +12

Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences

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Brave new world: service robots in the frontline

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Engineering, Computer Science, Robotics Engineering +13

The consideration of future consequences: Weighing immediate and distant outcomes of behavior.

Alan Strathman, Faith Gleicher, David Boninger et al. · Journal of Personality and Social Psychology · 1994 · 1.7K citations

Social Sciences, Psychology, Social Psychology +5

Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI

Markus Blut, Cheng Wang, Nancy V. Wünderlich et al. · Journal of the Academy of Marketing Science · 2021 · 1.1K citations · Full text

Engineering, Psychology, Social Psychology +11