Concepedia

The importance of online customer reviews characteristics on remanufactured product sales: Evidence from the mobile phone market on Amazon.com

Mengfan Zhai, Xinyue Wang, Xijie Zhao

Journal of Retailing and Consumer Services · 2023 · 33 citations · 66 references

Concepts

Customer SatisfactionOnline Customer BehaviorCustomer ReviewOnline ReviewsDigital MarketingInteractive MarketingManagementBusinessConsumer ResearchSale ResearchProduct QualityMobile Phone MarketRemanufactured Product SalesMarketingBuying Behavior

References

66

AI-Assisted Pipeline for Dynamic Generation of Trustworthy Health Supplement Content at Scale

DROPS (Schloss Dagstuhl – Leibniz Center for Informatics) · 2018 · 45.3K citations · Full text

Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks

Nils Reimers, Iryna Gurevych · 2019 · 9.8K citations · Full text

Natural Language Processing, Applied Linguistics, Engineering +13

Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation

Gary C. Moore, Izak Benbasat · Information Systems Research · 1991 · 9K citations

Customer Satisfaction, Innovation Adoption, Digital Marketing +22

The Effect of Word of Mouth on Sales: Online Book Reviews

Judith A. Chevalier, Dina Mayzlin · Journal of Marketing Research · 2006 · 5.8K citations

Marketing, Customer Satisfaction, Online Book Reviews +15

User Acceptance of Hedonic Information Systems1

Hans van der Heijden · MIS Quarterly · 2004 · 3.7K citations