Concepedia
Computers in Human Behavior · 2015 · 1K citations · 87 references
Customer SatisfactionOnline Customer BehaviorSocial PresenceInteractive MarketingUser AcceptanceManagementConsumer ResearchTrustPurchase IntentionSocial InfluenceEmpirical ResearchUser PerceptionMarketingBuying BehaviorConsumer Engagement
87
The theory of planned behavior
Icek Ajzen · Organizational Behavior and Human Decision Processes · 1991 · 81.2K citations
Behavioral Sciences, Behavior Management, Behavioral Decision Making +6
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 63.9K citations
Customer Satisfaction, Quality Of Life, Statistical Tests +20
Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60K citations
Customer Satisfaction, Quality Of Life, Measurement Theory +18
Multivariate Data Analysis.
H. Herne, William W. Cooley, Paul R. Lohnes · Journal of the Royal Statistical Society Series A (General) · 1973 · 35.8K citations
Parallel Analysis, Univariate Analysis, Multivariate Data Analysis +15
Structural Equations with Latent Variables.
Clifford C. Clogg, Kenneth A. Bollen · Contemporary Sociology A Journal of Reviews · 1991 · 17.6K citations
Measurement Theory, Factor Models, Education +20