Concepedia
Wireless Personal Communications · 2021 · 26 citations · 19 references
ComputingBusiness AnalyticsComputer ScienceArtificial IntelligenceMachine LearningPredictive AnalyticsChurn AnalysisCustomer Churn PredictionCustomer LoyaltyCustomer SegmentationDeep LearningNeural NetworksCustomer Churn Modeling
19
International Journal of Advanced Research in Computer and Communication Engineering
Nirjhor Anjum, Md Rubel Chowdhury · SSRN Electronic Journal · 2024 · 557 citations · Full text
Computing, Computer Science, Cybersecurity +17
A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
Arno De Caigny, Kristof Coussement, Koen W. De Bock · European Journal of Operational Research · 2018 · 513 citations
Computing, Marketing, Marketing Management +17
A comparison of machine learning techniques for customer churn prediction
Thanasis Vafeiadis, Konstantinos Diamantaras, George Sarigiannidis et al. · Simulation Modelling Practice and Theory · 2015 · 462 citations
Computing, Business Analytics, Computer Science +12
Customer attrition analysis for financial services using proportional hazard models
Dirk Van den Poel, Bart Larivière · European Journal of Operational Research · 2003 · 416 citations
Business, Finance, Marketing +17
A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector
Irfan Ullah, Basit Raza, Muhammad Imran et al. · IEEE Access · 2019 · 382 citations · Full text
Computing, Business Analytics, Data Science +17