Arno De Caigny

A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees

Arno De Caigny, Kristof Coussement, Koen W. De Bock · European Journal of Operational Research · 2018 · 496 citations

Data Classification, Customer Churn Prediction, Engineering +11

Incorporating textual information in customer churn prediction models based on a convolutional neural network

Arno De Caigny, Kristof Coussement, Koen W. De Bock et al. · International Journal of Forecasting · 2019 · 137 citations · Full text

Natural Language Processing, Structured Prediction, Convolutional Neural Network +10

Predicting student dropout in subscription-based online learning environments: The beneficial impact of the logit leaf model

Kristof Coussement, Vu Minh Hieu Phan, Arno De Caigny et al. · Decision Support Systems · 2020 · 116 citations · Full text

Student Retention, E-learning, Education +8

Explainable AI for Operational Research: A defining framework, methods, applications, and a research agenda

Koen W. De Bock, Kristof Coussement, Arno De Caigny et al. · European Journal of Operational Research · 2023 · 98 citations · Full text

Extending business failure prediction models with textual website content using deep learning

Philipp Borchert, Kristof Coussement, Arno De Caigny et al. · European Journal of Operational Research · 2022 · 64 citations · Full text