Design of win-win return policies for online retailers

Manufacturer's Return Policies and Retail Competition

Vineet Padmanabhan, Ivan Png · Marketing Science · 1997 · 475 citations

Retail Competition, Inventory Management, Economics +14

Consumer Returns Policies and Supply Chain Performance

Xuanming Su · Manufacturing & Service Operations Management · 2008 · 433 citations

Consumer Returns Policies, Economics, Inventory Management +14

Money back guarantees in retailing: matching products to consumer tastes

Sarah Davis · Journal of Retailing · 1995 · 365 citations

Economics, Consumer Tastes, Buying Behavior +9

Consumer Return Policies in Omnichannel Operations

Leela Nageswaran, Soo-Haeng Cho, Alan Scheller‐Wolf · Management Science · 2020 · 220 citations

Consumer Uncertainty, Omnichannel Firm, Service Assurance +18

Return strategy and pricing in a dual-channel supply chain

Guo Li, Lin Li, Suresh Sethi et al. · International Journal of Production Economics · 2017 · 198 citations

Supply Chain Optimization, Return Strategy, Product Distribution +7