Operations Management Research · 2017 · 17 citations · 46 references
ManagementHealth AdministrationHealth Care ManagementHealthcare LeadershipHospital AdministrationLean OperationsLean HealthcareLean Healthcare OperationsLean ManagementLean PrinciplesLean Process ImprovementLean Project ManagementFlow ImprovementLeanLean Process ChangeLean Workflow DesignProcess Flow Improvement
46
Building Theories from Case Study Research
Kathleen M. Eisenhardt · Academy of Management Review · 1989 · 23.2K citations · Full text
Basics of Qualitative Research
Julie L. Ozanne, Anselm Strauss, Juliet Corbin · Journal of Marketing Research · 1992 · 17.9K citations
The Art of Case Study Research
Karen E. Johnson, Robert E. Stake · Modern Language Journal · 1996 · 15.9K citations