Employee Readiness for Change in Public Higher Education Institutions: Examining the Joint Effect of Leadership Behavior and Emotional Intelligence

Abstract

This study aimed to examine the effects of leadership behavior and emotional intelligence (EI) on readiness for change and to investigate the moderating effects of organizational commitment on the relationship among leadership behavior, EI, and readiness to change. Data was collected using surveys and Partial least squares structural equations modeling (PLS SEM) was employed. The findings of the study indicated that leadership behavior and EI have significant effects on employees’ readiness for change. More importantly, it confirmed the moderating effect of organizational commitment. This study provides an empirical explanation of the joint effect of some crucial change management determinants.