Strategic Value of Cloud Computing in Healthcare Organisations Using the Balanced Scorecard Approach: A Case Study from a Saudi Hospital

Abstract

The evolution of Cloud Computing over the past few years has the potential to provide many benefits for healthcare organisations. However, healthcare organisations still need to discover the strategic values of adopting such a technology model. The paper discusses the strategic value of implementing Cloud Computing solutions in a Saudi hospital based on the Balanced Scorecard Approach. The paper also presents the strategy map and the KPIs that were used by the hospital. The results of this paper (KPIs, strategy map.) could act as guidelines for similar projects and similar organisations, while taking into consideration the uniqueness of each organisation.