Concepedia

Store loyalty: its impact on retail revenue. An empirical study of purchasing behaviour in the UK

Simon Knox, Tim Denison

Journal of Retailing and Consumer Services · 2000 · 185 citations · 0 references

Concepts

BusinessMarketingRetail ManagementConsumer BehaviorCustomer Relationship ManagementRetail MarketingConsumer LoyaltyCustomer LoyaltyCustomer SatisfactionRetail Consumer BehaviorRetail Customer ExperienceRetail Customer Relationship ManagementBuyer LoyaltyCustomer Loyalty ManagementLoyalty Intention