Concepedia
College & Research Libraries · 1980 · 18 citations · 7 references
Open access
BusinessPerformance ManagementPerformance MeasurementEvaluation Of Retrieval SystemsLibrary DesignPerformance EvaluationLibrary AdministrationLibrary ArchitectureLibrary InstructionLibrary ReformUniversity Libraries
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MEASURING THE GOODNESS OF LIBRARY SERVICES: A GENERAL FRAMEWORK FOR CONSIDERING QUANTITATIVE MEASURES
Richard H. Orr · Journal of Documentation · 1973 · 173 citations
Management, Decision Sciences, Budget Evaluation +12
When is an organization effective? A process approacht to understanding effectiveness
Richard M. Steers · Organizational Dynamics · 1976 · 49 citations
Management, Organization Studies, Organizational Behavior +12
Library Objectives and Performance Measures and Their Use in Decision Making
Morris Hamburg · The Library Quarterly · 1972 · 30 citations
Public Affairs, Accountancy, Accounting +13
User Circulation Satisfaction vs. Size of Holdings at Three Academic Libraries
Richard W. Trueswell · College & Research Libraries · 1969 · 30 citations · Full text
Humanities, Demography, Audience Studies +10
Review of criteria used to measure library effectiveness.
E.P. Evans, Harold Borko, Patricia E. Ferguson · PubMed · 1972 · 28 citations · Full text
Business, Information Systems, Benefit-cost Analysis +12