Journal of Quality Management · 2000 · 470 citations · 47 references
Total Quality ManagementCustomer SatisfactionJob SatisfactionEmployee AttitudeManagement EffectivenessManagementBusinessEmployee EmpowermentBusiness LeadershipManagerial CapabilityHuman Resource ManagementOrganizational BehaviorTop Management Leadership
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The nature and causes of job satisfaction
Edwin A. Locke · Medical Entomology and Zoology · 1976 · 6.1K citations