Retail service for mixed retail and E-tail channels

Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design

Wei–yu Kevin Chiang, Dilip Chhajed, James D. Hess · Management Science · 2003 · 1.8K citations

Management, Marketing, Supply Chain Management +17

Comparison Methods for Stochastic Models and Risks

Mark Anthony McComb · Technometrics · 2003 · 1.3K citations

Business, Risk Management, Risk Analysis +9

Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics

Sarv Devaraj, Ming Fan, Rajiv Kohli · Information Systems Research · 2002 · 1.2K citations

Business, Information Systems, Marketing +16

A typology of online shoppers based on shopping motivations

Andrew J. Rohm, Vanitha Swaminathan · Journal of Business Research · 2003 · 1K citations

Business, Marketing, Retail Management +14

Channel Dynamics Under Price and Service Competition

Andy A. Tsay, Narendra Agrawal · Manufacturing & Service Operations Management · 2000 · 803 citations

Business, Business Economics, Operations Management +17