Best practices in business process redesign: validation of a redesign framework

Fundamental Research Statistics for the Behavioral Sciences.

Garrett K. Mandeville, John Roscoe · Journal of the American Statistical Association · 1971 · 1.6K citations

Public Health, Behavioral Sciences, Biostatistics +10

Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics

HA Hajo Reijers, S LIMANMANSAR · Omega · 2004 · 536 citations

Business, Information Systems, Management Information Systems +16

Web services and business process management

Frank Leymann, D. Roller, Michael Schmidt · IBM Systems Journal · 2002 · 484 citations

Business, Information Systems, Management Information Systems +14

Business process re‐engineering and process management

Mohamed Zairi, David Sinclair · Management Decision · 1995 · 236 citations

Business, Performance Management, Business Process Management +13

Business process re-engineering and process management: A survey of current practice and future trends in integrated management

Mohamed Zairi, David Sinclair · Business Process Re-engineering &amp Management Journal · 1995 · 111 citations

Business, Operations Management, Quality Management +16