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Virtual agents in retail web sites: Benefits of simulated social interaction for older users

Simulated Social InteractionEngineeringHuman Agent InteractionWeb AgentSocial ComputingVirtual RealityInteractive MarketingUser ExperienceRetail Web SitesManagementIntelligent Virtual EnvironmentHuman-computer InteractionCommunicationCollaborative Virtual EnvironmentMarketingVirtual AgentVirtual Agents