General and specific formalization approach for a Balanced Scorecard: An expert system with application in health care

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

Management, Performance Management, Strategic Management +14

A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan

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Business, Industrial Engineering, Management Information Systems +14

Choices: An Introduction to Decision Theory.

Ellery Eells, Michael D. Resnik · The Philosophical Review · 1990 · 341 citations

Business, Decision Sciences, Decision Analysis +11

Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method

Ying‐Feng Kuo, Pang-Cheng Chen · Expert Systems with Applications · 2007 · 299 citations

Business, Performance Management, Decision Analysis +15

Designing a knowledge-based system for strategic planning: A balanced scorecard perspective

Hao‐Chen Huang · Expert Systems with Applications · 2007 · 204 citations

Management, Knowledge Management, Strategic Management +16