Concepedia
Expert Systems with Applications · 2007 · 294 citations · 23 references
Fuzzy Multi-criteria Decision-makingFuzzy LogicFuzzy ComputingBusiness IntelligencePerformance Appraisal IndicatorsManagementBusinessFuzzy OptimizationFuzzy Delphi MethodTechnologyMultiple-criteria Decision AnalysisFuzzy Risk AnalysisService IndustriesQuantitative Management
23
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Performance Studies, Balanced Scorecard, Performance Measure +3
Using the balanced scorecard as a strategic management system
Robert S. Kaplan, D. P. Norton · Harvard business review · 1996 · 5K citations
Total Quality Management, Firm Performance, Performance Measurement +16
Measurement of Business Performance in Strategy Research: A Comparison of Approaches
N. Venkatraman, Vasudevan Ramanujam · Academy of Management Review · 1986 · 3.4K citations
Business Intelligence, Strategy Research, Business Performance +15
N. Venkatraman, Vasudevan Ramanujam · Academy of Management Review · 1986 · 2K citations
Firm Performance, Business Intelligence, Secondary Data Sources +19
Measuring and Assessing Organizations.
James L. Price, Andrew H. Van de Ven, Diane L. Ferry · Administrative Science Quarterly · 1981 · 1.7K citations
Organizational Systems, Organizational Communication, Management Effectiveness +6