Improving Usability of E-recruitment Website: A Preliminary Study on Sarawak Government Website

Abstract

Presently, most organisations are already using e-recruitment to post jobs and accept resumes online where they also correspond with the applicants through e-mail. This paper proposes a framework for evaluating usability performance of e-recruitment websites. The evaluation mainly focuses on the Sarawak Government e-recruitment website\n(e-recruitment.gov.my). The usability criteria such as navigation that include hyperlinks, length of page, search engine and user location indication were assessed. Under page layout criteria, usage of colours and images, consistency and attractiveness were evaluated. The results found that these criteria are the key determinants of a successful erecruitment website. Since e-recruitment surpasses the traditional employees hiring methods, usability of the e-recruitment websites is vital to facilitate users in finding jobs effectively and efficiently.