Concepedia

Department of Administration

DO

Statistics

Publications

810

Citations

18.2K

Authors

37

Location

Hagåtña, Guam

Also known as doa

Department of Administration is a government institution in Hagåtña, Guam known for management, social sciences, and education.

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Top concepts

Publications

810

A National Customer Satisfaction Barometer: The Swedish Experience

Claes Fornell · Journal of Marketing · 1992 · 4.7K citations

, , +10

A National Customer Satisfaction Barometer: The Swedish Experience

Claes Fornell · Journal of Marketing · 1992 · 2.3K citations

, , +10

Theory Construction as Disciplined Imagination

Karl E. Weick · Academy of Management Review · 1989 · 1.6K citations

, , +21

Treating Progress Functions as a Managerial Opportunity

John M. Dutton, Annie Thomas · Academy of Management Review · 1984 · 712 citations

, , +19

Issues in Marketing's use of Multi-Attribute Attitude Models

William L. Wilkie, Edgar A. Pessemier · Journal of Marketing Research · 1973 · 616 citations

, , +16

1–5 of 810

Authors

37

  1. LL
    Linda L. Lyman

    Department of Administration, Guam

    51 publications · 197 citations

    8

    h-index

  2. LE
    Lewis E. Patterson

    Department of Administration, Guam

    20 publications · 474 citations

    7

    h-index

  3. CC
    C. C. Orr

    Department of Administration, Guam

    23 publications · 129 citations

    7

    h-index

  4. KA
    Kinsey Alden Dinan

    Department of Administration, Guam

    30 publications · 193 citations

    6

    h-index

  5. TA
    Thriwaty Arsal

    Department of Administration, Guam

    52 publications · 140 citations

    6

    h-index

1–5 of 37