Concepedia

Standardized Service Classification

Standardized Service Classification is a formal framework that systematically categorizes services based on predefined, consistent criteria to ensure uniformity, comparability, and interoperability across service offerings within a given domain.

13

Publications

795

Citations

26

Authors

19

Institutions

Publications per year

2017–2026

2

Parents

Publications

13

Relationship marketing: the influence of consumer involvement on perceived service benefits

Brian R. Kinard, Michael L. Capella · Journal of Services Marketing · 2006 · 249 citations

, , +14

Classification of industrial services: A model with strategic implications

T Boyt, Michael Harvey · Industrial Marketing Management · 1997 · 148 citations

, , +14

A Service Classification of American Cities

Howard J. Nelson · Economic Geography · 1955 · 140 citations

, , +8

A comparison of consumer views of traditional services and self‐service technologies

Lawrence F. Cunningham, Clifford E. Young, James H. Gerlach · Journal of Services Marketing · 2009 · 69 citations

, , +17

The classification and strategic management of services in e-commerce: Development of service taxonomy based on customer perception

Sungjoo Lee, Yongtae Park · Expert Systems with Applications · 2008 · 51 citations

, , +16

1–5 of 13

Authors

26

  1. KF
    K Fiedler

    Case Western Reserve University, United States

    1 publications · 10 citations

    1

    h-index

  2. JH
    James H. Gerlach

    Queen's University, Canada

    1 publications · 69 citations

    1

    h-index

  3. SL
    Sungjoo Lee

    Ajou University, South Korea

    1 publications · 51 citations

    1

    h-index

  4. RE
    Reuben Escorpizo

    Swiss Paraplegic Research, Switzerland

    1 publications · 17 citations

    1

    h-index

  5. KP
    Kwangtae Park

    Korea University, South Korea

    1 publications · 34 citations

    1

    h-index

1–5 of 26

Institutions

19

  1. Operation PAR

    Pinellas Park, United States

    1 h-index

    1 publications

    17 citations

  2. Swiss Paraplegic Center

    Nottwil, Switzerland

    1 h-index

    1 publications

    17 citations

  3. Ajou University

    Suwon, South Korea

    1 h-index

    1 publications

    51 citations

  4. Seoul National University

    Seoul, South Korea

    1 h-index

    1 publications

    51 citations

  5. University of Beira Interior

    Covilha, Portugal

    1 h-index

    1 publications

    16 citations

  6. Villanova University

    Radnor, United States

    1 h-index

    1 publications

    249 citations

  7. University of Oklahoma

    Norman, United States

    1 h-index

    1 publications

    148 citations

  8. American Enterprise Institute

    Washington D.C., United States

    1 h-index

    1 publications

    148 citations

1–8 of 19

Venues

  1. Journal of Services Marketing

    2 publications · 318 citations

    2

    h-index

  2. Expert Systems with Applications

    1 publications · 51 citations

    1

    h-index

  3. Urban Geography

    1 publications · 14 citations

    1

    h-index

  4. Foodservice Research International

    1 publications · 10 citations

    1

    h-index

  5. Electronic Commerce Research and Applications

    1 publications · 34 citations

    1

    h-index

1–5