Concepedia

Service Lifecycle Management

Service Lifecycle Management is a strategic framework within the Service Strategy domain that systematically governs the planning, design, transition, operation, and improvement of services throughout their life stages to align service delivery with evolving business needs and value objectives.

84

Publications

5K

Citations

321

Authors

156

Institutions

Publications per year

2017–2026

12

Parents

Publications

84

A Proposed Model for New Service Development

Eberhard E. Scheuing, Eugene M. Johnson · Journal of Services Marketing · 1989 · 474 citations

, , +15

Industrial Cyberphysical Systems: A Backbone of the Fourth Industrial Revolution

Armando Walter Colombo, Stamatis Karnouskos, Okyay Kaynak et al. · IEEE Industrial Electronics Magazine · 2017 · 398 citations

, , +17

Service system fundamentals: Work system, value chain, and life cycle

Steven Alter · IBM Systems Journal · 2008 · 332 citations · Full text

, , +15

The effect of service process type, business strategy and life cycle stage on bureaucratic MCS in service organizations

Sofiah Md Auzair, Kim Langfield‐Smith · Management Accounting Research · 2005 · 233 citations

, , +17

A service computing manifesto

Athman Bouguettaya, Munindar P. Singh, Michael N. Huhns et al. · Communications of the ACM · 2017 · 227 citations

, , +14

1–5 of 84

Authors

321

  1. KD
    Karim Djemame

    University of Leeds, United Kingdom

    3 publications · 131 citations

    3

    h-index

  2. DA
    Django Armstrong

    University of Leeds, United Kingdom

    3 publications · 131 citations

    3

    h-index

  3. GK
    George Kousiouris

    National Technical University of Athens, Greece

    2 publications · 168 citations

    2

    h-index

  4. MP
    M. Papazoglou

    Tilburg University, Netherlands

    2 publications · 355 citations

    2

    h-index

  5. KK
    Kleopatra Konstanteli

    National Technical University of Athens, Greece

    2 publications · 168 citations

    2

    h-index

1–5 of 321

Institutions

156

  1. IBM (United States)

    Armonk, United States

    4 h-index

    10 publications

    262 citations

  2. Technische Universität Berlin

    Berlin, Germany

    3 h-index

    4 publications

    80 citations

  3. Centre National de la Recherche Scientifique

    Paris, France

    3 h-index

    6 publications

    160 citations

  4. National Technical University of Athens

    Athens, Greece

    3 h-index

    13 publications

    1.2K citations

  5. University of Stuttgart

    Stuttgart, Germany

    3 h-index

    3 publications

    257 citations

  6. Harbin Institute of Technology

    Harbin, China

    3 h-index

    7 publications

    859 citations

  7. North Carolina State University

    Raleigh, United States

    2 h-index

    8 publications

    598 citations

  8. University of California, Los Angeles

    Los Angeles, United States

    2 h-index

    3 publications

    101 citations

1–8 of 156

Venues

  1. Procedia CIRP

    4 publications · 242 citations

    4

    h-index

  2. IBM Systems Journal

    3 publications · 400 citations

    3

    h-index

  3. IEEE Transactions on Network and Service Management

    TNSM · 2 publications · 77 citations

    2

    h-index

  4. CIRP Annals

    2 publications · 119 citations

    2

    h-index

  5. The International Journal of Life Cycle Assessment

    LCA · 2 publications · 62 citations

    2

    h-index

1–5