Concepedia

Importance Ratings

Importance Ratings is a metric used in customer needs analysis that quantifies the relative significance customers assign to individual product or service attributes, distinguishing it from other performance or satisfaction metrics by focusing exclusively on perceived necessity or priority.

1.1K

Publications

77.7K

Citations

3.6K

Authors

1.5K

Institutions

Publications per year

2017–2026

256

Parents

Publications

1.1K

Importance-Performance Analysis

John A. Martilla, John James · Journal of Marketing · 1977 · 3.5K citations

, , +13

Factors Considered Important at the End of Life by Patients, Family, Physicians, and Other Care Providers

Karen E. Steinhauser · JAMA · 2000 · 2.5K citations · Full text

, , +14

Importance-Performance Analysis

John A. Martilla, John C. James · Journal of Marketing · 1977 · 1.7K citations

, , +13

An Assessment of the Image of Mexico as a Vacation Destination and the Influence of Geographical Location Upon That Image

John L. Crompton · Journal of Travel Research · 1979 · 1.6K citations

, , +13

Conceptualizing Religion and Spirituality: Points of Commonality, Points of Departure

Peter C. Hill, Kenneth II. Pargament, Ralph W. Hood et al. · Journal for the Theory of Social Behaviour · 2000 · 1.6K citations · Full text

, , +11

1–5 of 1.1K

Authors

3.6K

  1. JC
    Jonathan C. Craig

    The University of Sydney, Australia

    5 publications · 242 citations

    5

    h-index

  2. AT
    Allison Tong

    The University of Sydney, Australia

    5 publications · 242 citations

    5

    h-index

  3. CH
    Chang‐ming Hsieh

    University of Illinois Chicago, United States

    5 publications · 211 citations

    5

    h-index

  4. MH
    Mickaël Hiligsmann

    Maastricht University, Netherlands

    5 publications · 140 citations

    5

    h-index

  5. HW
    Herbert W. Marsh

    Western Sydney University, Australia

    4 publications · 157 citations

    4

    h-index

1–5 of 3.6K

Institutions

1.5K

  1. University of Toronto

    Toronto, Canada

    13 h-index

    36 publications

    1.3K citations

  2. Stanford University

    Stanford, United States

    11 h-index

    14 publications

    3.3K citations

  3. The University of Sydney

    Sydney, Australia

    11 h-index

    40 publications

    2K citations

  4. Flinders University

    Adelaide, Australia

    10 h-index

    10 publications

    399 citations

  5. Pennsylvania State University

    State College, United States

    10 h-index

    18 publications

    562 citations

  6. University of Wisconsin–Madison

    Madison, United States

    10 h-index

    17 publications

    485 citations

  7. Harvard University

    Cambridge, United States

    10 h-index

    12 publications

    1K citations

  8. University of Calgary

    Calgary, Canada

    9 h-index

    22 publications

    661 citations

1–8 of 1.5K

Venues

  1. PubMed

    Repository · 15 publications · 444 citations

    12

    h-index

  2. PLoS ONE

    11 publications · 372 citations

    10

    h-index

  3. Sustainability

    9 publications · 579 citations

    9

    h-index

  4. Social Indicators Research

    9 publications · 464 citations

    9

    h-index

  5. Journal of Applied Psychology

    8 publications · 385 citations

    8

    h-index

1–5