Concepedia

Experience-oriented Store Formats

Experience-Oriented Store Formats is a retail strategy construct that differentiates from other store formats by emphasizing immersive, sensory, and emotionally engaging consumer experiences as the primary value proposition, rather than transactional efficiency or product assortment breadth.

5

Publications

171

Citations

18

Authors

8

Institutions

Publications per year

2017–2026

2

Parents

Publications

5

Customer Supercharging in Experience-Centric Channels

David Bell, Santiago Gallino, Antonio Moreno · Management Science · 2020 · 68 citations

, , +16

Retail experience stores: experiencing the brand at first hand

Peter Jones, Daphne Comfort, Colin Clarke‐Hill et al. · Marketing Intelligence & Planning · 2010 · 57 citations

, , +14

Ease or excitement? Exploring how concept stores contribute to a retail portfolio

Carys Egan–Wyer, Steve Burt, Jens Hultman et al. · International Journal of Retail & Distribution Management · 2021 · 22 citations · Full text

, , +16

Store Design and Experience-Orientated Consumers in Retailing: a Comparison Between the United States and Germany

Andrea Gröppel · ACR European Advances · 1993 · 14 citations

, , +17

The Coming Knowledge and Capability Shortage: Knowledge, Skills and Experience Walk out Industry's Door Opened by the Growing Wave of Retirees

Lynda Aiman‐Smith, Paul Bergey, April R. Cantwell et al. · Research-Technology Management · 2006 · 10 citations

, , +17

1–5 of 5

Authors

18

  1. SG
    Santiago Gallino

    University of Pennsylvania, United States

    1 publications · 68 citations

    1

    h-index

  2. DB
    David Bell

    University of Pennsylvania, United States

    1 publications · 68 citations

    1

    h-index

  3. SB
    Steve Burt

    University of Stirling, United Kingdom

    1 publications · 22 citations

    1

    h-index

  4. DC
    Daphne Comfort

    University of Gloucestershire, United Kingdom

    1 publications · 57 citations

    1

    h-index

  5. LA
    Lynda Aiman‐Smith

    North Carolina State University, United States

    1 publications · 10 citations

    1

    h-index

1–5 of 18

Institutions

8

  1. Harvard University

    Cambridge, United States

    1 h-index

    1 publications

    68 citations

  2. University of South Wales

    Pontypridd, United Kingdom

    1 h-index

    1 publications

    57 citations

  3. University of Pennsylvania

    Philadelphia, United States

    1 h-index

    1 publications

    68 citations

  4. Farm Foundation

    Oak Brook, United States

    1 h-index

    1 publications

    68 citations

  5. University of Gloucestershire

    Cheltenham, United Kingdom

    1 h-index

    3 publications

    171 citations

  6. Lund University

    Lund, Sweden

    1 h-index

    4 publications

    88 citations

  7. Kristianstad University

    Kristianstad, Sweden

    1 h-index

    1 publications

    22 citations

  8. University of Stirling

    Stirling, United Kingdom

    1 h-index

    1 publications

    22 citations

1–8 of 8

Venues

  1. ACR European Advances

    1 publications · 14 citations

    1

    h-index

  2. Research-Technology Management

    1 publications · 10 citations

    1

    h-index

  3. Marketing Intelligence & Planning

    1 publications · 57 citations

    1

    h-index

  4. 1

    h-index

  5. Management Science

    1 publications · 68 citations

    1

    h-index

1–5