Concepedia

Consumer Vulnerability Online

Consumer Vulnerability Online is a construct in e-commerce consumer protection that refers to the heightened risk of harm experienced by consumers due to asymmetric information, limited digital literacy, psychological biases, and inadequate legal safeguards when engaging in online transactions.

31

Publications

2.4K

Citations

109

Authors

79

Institutions

Publications per year

2017–2026

19

Parents

Publications

31

Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown

Cameron Guthrie, Samuel Fosso Wamba, Jean Brice Arnaud · Journal of Retailing and Consumer Services · 2021 · 358 citations · Full text

, , +15

When a Better Self is Only a Button Click Away: Associations Between Materialistic Values, Emotional and Identity–Related Buying Motives, and Compulsive Buying Tendency Online

Helga Dittmar, Karen M. Long, Rod Bond · Journal of Social and Clinical Psychology · 2007 · 330 citations · Full text

, , +14

Purchase experience during the COVID‐19 pandemic and social cognitive theory: The relevance of consumer vulnerability, resilience, and adaptability for purchase satisfaction and repurchase

Ivana Kursan Milaković · International Journal of Consumer Studies · 2021 · 256 citations · Full text

, , +16

Information overload and fake news sharing: A transactional stress perspective exploring the mitigating role of consumers’ resilience during COVID-19

Alena Bermes · Journal of Retailing and Consumer Services · 2021 · 218 citations · Full text

, , +17

Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse

Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes et al. · Information Systems Frontiers · 2023 · 211 citations · Full text

, , +12

1–5 of 31

Authors

109

  1. AK
    Alexa K. Fox

    University of Akron, United States

    2 publications · 166 citations

    2

    h-index

  2. MG
    Mariea Grubbs Hoy

    University of Tennessee at Knoxville, United States

    2 publications · 166 citations

    2

    h-index

  3. AN
    Ayesha Nawal

    Sultan Zainal Abidin University, Malaysia

    1 publications · 31 citations

    1

    h-index

  4. YC
    Y. Charles Zhang

    University of California, Riverside, United States

    1 publications · 65 citations

    1

    h-index

  5. VP
    Verma Prikshat

    Cardiff Metropolitan University, United Kingdom

    1 publications · 14 citations

    1

    h-index

1–5 of 109

Institutions

79

  1. University of Amsterdam

    Amsterdam, The Netherlands

    2 h-index

    2 publications

    45 citations

  2. West Virginia University

    Morgantown, United States

    2 h-index

    3 publications

    84 citations

  3. University of Akron

    Akron, United States

    2 h-index

    2 publications

    166 citations

  4. Newcastle University

    Newcastle upon Tyne, United Kingdom

    2 h-index

    2 publications

    225 citations

  5. Northumbria University

    Newcastle upon Tyne, United Kingdom

    1 h-index

    1 publications

    28 citations

  6. Xi'an Jiaotong University

    Xi'an, China

    1 h-index

    1 publications

    23 citations

  7. Agricultural University of Athens

    Athens, Greece

    1 h-index

    2 publications

    48 citations

  8. Manchester Metropolitan University

    Manchester, United Kingdom

    1 h-index

    3 publications

    633 citations

1–8 of 79

Venues

  1. Journal of Retailing and Consumer Services

    4 publications · 759 citations

    4

    h-index

  2. Journal of Public Policy & Marketing

    JPP&M · 3 publications · 250 citations

    3

    h-index

  3. Journal of Consumer Affairs

    JCA · 2 publications · 66 citations

    2

    h-index

  4. Journal of Social and Clinical Psychology

    1 publications · 330 citations

    1

    h-index

  5. 1

    h-index

1–5