Consumer Returns Behavior

Consumer Returns Behavior is a construct in reverse logistics research that characterizes the patterns, motivations, and decision-making processes underlying consumers' actions to return purchased products.

105

Publications

7.5K

Citations

242

Authors

156

Institutions

Publications per year

2017–2026

62

Variants

Product Return Behavior

Authors

242

  1. TC
    Tsan‐Ming Choi

    Hong Kong Polytechnic University, Hong Kong SAR China

    6 publications · 251 citations

    6

    h-index

  2. TX
    Tiaojun Xiao

    Nanjing University, China

    4 publications · 116 citations

    5

    h-index

  3. KG
    Kannan Govindan

    University of Southern Denmark, Denmark

    4 publications · 326 citations

    4

    h-index

  4. YL
    Yongjian Li

    Nankai University, China

    4 publications · 326 citations

    4

    h-index

  5. MK
    Michael Ketzenberg

    Texas A&M University, United States

    4 publications · 193 citations

    4

    h-index

1–5 of 242

Venues

  1. European Journal of Operational Research

    7 publications · 606 citations

    7

    h-index

  2. Psychology and Marketing

    6 publications · 255 citations

    6

    h-index

  3. Naval Research Logistics (NRL)

    5 publications · 165 citations

    5

    h-index

  4. Journal of Cleaner Production

    5 publications · 300 citations

    5

    h-index

  5. Omega

    5 publications · 268 citations

    5

    h-index

1–5