Concepedia

Collaborative Service Design

Collaborative Service Design is a participatory innovation method that systematically engages diverse stakeholders in co-creating and refining service systems through shared problem framing, ideation, and prototyping to ensure equitable contribution and context-sensitive outcomes.

132

Publications

5.7K

Citations

408

Authors

192

Institutions

Publications per year

2017–2026

50

Parents

Publications

132

Co-design: from expert- to user-driven ideas in public service design

Jakob Trischler, Timo Dietrich, Sharyn Rundle‐Thiele · Public Management Review · 2019 · 332 citations · Full text

, , +16

The Value of Codesign

Jakob Trischler, Simon Pervan, Stephen J Kelly et al. · Journal of Service Research · 2017 · 281 citations · Full text

, , +16

Collaborative services. Social innovation and design for sustainability

François Jégou, Ezio Manzini · Virtual Community of Pathological Anatomy (University of Castilla La Mancha) · 2008 · 211 citations

, , +14

Applying participatory design and collaboration in digital public services for discovering and re-designing e-Government services

Panagiotis Siozos, Ioannis A. Tsoukalas · Government Information Quarterly · 2007 · 206 citations

, , +16

Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic

Katarina Wetter‐Edman, Daniela Sangiorgi, Bo Edvardsson et al. · Service Science · 2014 · 195 citations · Full text

, , +14

1–5 of 132

Authors

408

  1. JT
    Jakob Trischler

    Karlstad University, Sweden

    6 publications · 950 citations

    6

    h-index

  2. DS
    Daniela Sangiorgi

    Lancaster University, United Kingdom

    5 publications · 400 citations

    5

    h-index

  3. SH
    Stefan Holmlid

    Linköping University, Sweden

    4 publications · 344 citations

    4

    h-index

  4. MM
    Mary M. Somerville

    University of Colorado Denver, United States

    3 publications · 97 citations

    3

    h-index

  5. TM
    Tuuli Mattelmäki

    Aalto University, Finland

    3 publications · 374 citations

    3

    h-index

1–5 of 408

Institutions

192

  1. Aalto University

    Espoo, Finland

    8 h-index

    14 publications

    916 citations

  2. Politecnico di Milano

    Milan, Italy

    6 h-index

    11 publications

    376 citations

  3. Karlstad University

    Karlstad, Sweden

    5 h-index

    8 publications

    1.2K citations

  4. Linköping University

    Linköping, Sweden

    4 h-index

    5 publications

    434 citations

  5. Southern Cross University

    Lismore, Australia

    4 h-index

    5 publications

    658 citations

  6. VTT Technical Research Centre of Finland

    Espoo, Finland

    3 h-index

    5 publications

    104 citations

  7. San Jose State University

    San Jose, United States

    3 h-index

    4 publications

    147 citations

  8. The University of Western Australia

    Perth, Australia

    2 h-index

    2 publications

    84 citations

1–8 of 192

Venues

  1. The Design Journal

    4 publications · 130 citations

    4

    h-index

  2. Public Management Review

    3 publications · 428 citations

    3

    h-index

  3. 3

    h-index

  4. Journal of Services Marketing

    3 publications · 73 citations

    3

    h-index

  5. Serials Review

    2 publications · 36 citations

    2

    h-index

1–5