Concepedia

Daniela Sangiorgi

DS

Statistics

Publications

29

Citations

1.9K

H-Index

22

Active since

2004

Affiliations

Lancaster University(Current)

Politecnico di Milano

University of Bologna

University of the Arts London

Universidade do Porto

Daniela Sangiorgi is an author at Lancaster University specializing in design, management, and service design.

Top concepts

DesignManagementService DesignBusinessDesign ThinkingSocial SciencesUser ExperienceService InnovationMarketingEducation

Publications per year

2004–2023

29

Publications

29

Transformative Services and Transformation Design

Daniela Sangiorgi · 2010 · 287 citations · Full text

Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development

Eun Yu, Daniela Sangiorgi · Journal of Service Research · 2017 · 239 citations

Customer Satisfaction, Service Innovation, Services Management +21

Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic

Katarina Wetter‐Edman, Daniela Sangiorgi, Bo Edvardsson et al. · Service Science · 2014 · 189 citations · Full text

Customer Satisfaction, Service Logic, Service Innovation +15

Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems

Lia Patrício, Daniela Sangiorgi, Dominik Mahr et al. · Journal of service management · 2020 · 164 citations · Full text

Health System Engineering, Sustainable Healthcare, Primary Care +18

Leveraging service design as a multidisciplinary approach to service innovation

Maíra Prestes Joly, Jorge Teixeira, Lia Patrício et al. · Journal of service management · 2019 · 111 citations · Full text

Marketing, Customer Satisfaction, Service Strategy +15

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