Concepedia
Statistics
Publications
7
Citations
399
H-Index
Active since
2008
Affiliations
Politecnico di Milano(Current)
Lancaster University
Seoil University
Yonsei University
Eun Yu is an author at Politecnico di Milano specializing in business, management, and service design.
Top concepts
BusinessManagementDesignService DesignMarketingService InnovationOrganization StudiesCustomer SatisfactionOrganizational SystemsBig Data
Publications per year
2008–2023
Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development
Eun Yu, Daniela Sangiorgi · Journal of Service Research · 2017 · 239 citations
Customer Satisfaction, Service Innovation, Services Management +21
Service Design as an Approach to New Service Development: Reflections and Future Studies
Eun Yu, Daniela Sangiorgi · 2014 · 44 citations · Full text
Information technology maturity stages and enterprise benchmarking: an empirical study
Choon Seong Leem, Byeong Wan Kim, Eun Yu et al. · Industrial Management & Data Systems · 2008 · 39 citations
Performance Benchmarking, Enterprise Business Transformation, Business Intelligence +23
Exploring the transformative impacts of service design: The role of designer–client relationships in the service development process
Eun Yu, Daniela Sangiorgi · Design Studies · 2017 · 35 citations · Full text
Designer–client Relationships, Service Innovation, Service Study +5
Design for Service Innovation & Development Final Report
Daniela Sangiorgi, Alison Prendiville, Jeyon Jung et al. · University of the Arts London Research Online (University of the Arts London) · 2023 · 15 citations · Full text
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