Concepedia

Branch Workforce Management

Branch Workforce Management is a strategic framework within retail banking operations that systematically organizes, allocates, and optimizes human resources across branch networks to align staffing levels, skills, and performance with customer demand, service objectives, and operational efficiency.

13

Publications

355

Citations

23

Authors

12

Institutions

Publications per year

2017–2026

0

Parents

Publications

13

Labor-use efficiency in Indian banking: A branch-level analysis

Abhiman Das, Subhash C. Ray, Ashok K. Nag · Omega · 2007 · 76 citations

, , +16

The role of employee development in customer relations: the case of UK retail banks

Ioanna Papasolomou · Corporate Communications An International Journal · 2002 · 65 citations

, , +12

Rationalising inefficiency: Staff utilisation in branches of a large Canadian bank

Mette Asmild, Peter Bogetoft, Jens Leth Hougaard · Omega · 2012 · 33 citations · Full text

, , +9

Competition in the UK Retail Financial Service Sector: Some Implications for the Spatial Distribution and Function of Bank Branches

Dawn Burton · Service Industries Journal · 1990 · 33 citations

, , +15

The impact of deregulation on the UK building society branchnetwork in the 1990s

Joseph G. Nellis, Terry Lockhart · International Journal of Bank Marketing · 1995 · 26 citations

, , +17

1–5 of 13

Authors

23

  1. DB
    Dawn Burton

    University of Leeds, United Kingdom

    2 publications · 56 citations

    2

    h-index

  2. AA
    Areej Azhar

    Glasgow Caledonian University, United Kingdom

    1 publications · 11 citations

    1

    h-index

  3. BT
    Bernard T. Ramm

    1 publications · 17 citations

    1

    h-index

  4. DE
    David Edgar

    Glasgow Caledonian University, United Kingdom

    1 publications · 11 citations

    1

    h-index

  5. AD
    Abhiman Das

    Reserve Bank of India, India

    1 publications · 76 citations

    1

    h-index

1–5 of 23

Institutions

12

  1. V. A. Trapeznikov Institute of Control Sciences

    Moscow, Russia

    1 h-index

    1 publications

    14 citations

  2. Cranfield University

    Cranfield, United Kingdom

    1 h-index

    2 publications

    52 citations

  3. Lancaster University

    Lancaster, United Kingdom

    1 h-index

    1 publications

    33 citations

  4. University of Connecticut

    Storrs, United States

    1 h-index

    1 publications

    76 citations

  5. University of Copenhagen

    Copenhagen, Denmark

    1 h-index

    2 publications

    66 citations

  6. Central Bank of the Republic of Turkey

    Ankara, Turkey

    1 h-index

    2 publications

    28 citations

  7. University of Louisville Hospital

    Louisville, United States

    1 h-index

    1 publications

    10 citations

  8. Intercollege

    Nicosia, Cyprus

    1 h-index

    1 publications

    65 citations

1–8 of 12

Venues

  1. International Journal of Bank Marketing

    3 publications · 64 citations

    3

    h-index

  2. Omega

    2 publications · 109 citations

    2

    h-index

  3. European Journal of Operational Research

    1 publications · 14 citations

    1

    h-index

  4. 1

    h-index

  5. Accounting Business & Financial History

    ABFH · 1 publications · 22 citations

    1

    h-index

1–5