Concepedia

JaeMin Cha

JC

20

Publications

1.2K

Citations

17

H-Index

2007

Active since

Affiliations

Michigan State University(Current)

Niagara University

University at Buffalo, State University of New York

Buffalo State University

Pohang University of Science and Technology

JaeMin Cha is an author at Michigan State University specializing in management, business, and customer satisfaction.

Top concepts

ManagementBusinessCustomer SatisfactionMarketingHospitality ManagementHospitalityHospitality MarketingConsumer ResearchHospitality IndustryOrganizational Behavior

Publications per year

2007–2022

20

Publications

20

Hand washing practices in a college town environment.

Carl P. Borchgrevink, JaeMin Cha, Seung‐Hyun Kim · PubMed · 2013 · 166 citations

Sanitation, Urban Health, Preventive Medicine +11

Identifying the Dimensions of the Experience Construct

Bonnie J. Knutson, Jeffrey A. Beck, Seung Hyun Kim et al. · Journal of Hospitality & Leisure Marketing · 2007 · 140 citations

Customer Experience, Customer Satisfaction, Digital Marketing +21

Identifying the Dimensions of the Guest's Hotel Experience

Bonnie J. Knutson, Jeffrey A. Beck, Seunghyun Kim et al. · Cornell Hospitality Quarterly · 2008 · 126 citations

Marketing, Customer Satisfaction, Underlying Dimensions +13

Development and testing of the Consumer Experience Index (CEI)

Seunghyun Kim, JaeMin Cha, Bonnie J. Knutson et al. · Managing Service Quality · 2011 · 121 citations

Customer Experience, Customer Satisfaction, Experience Concept +20

Effects of social media on firm value for U.S. restaurant companies

Seunghyun Kim, Yoon Koh, JaeMin Cha et al. · International Journal of Hospitality Management · 2015 · 111 citations

Customer Satisfaction, U.s. Restaurant Companies, Social Media +8

Rows per page

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