Stephen B. Castleberry

Author

University of Minnesota, Duluth

Also Known As

STEPHEN CASTLEBERRY, Stephen B Castleberry, Stephen B. Castleberry, Stephen Castleberry

Publications

1.3K

Citations

H-Index

Concepts

All Affiliations

University of Minnesota, Duluth Northern Illinois University University of Georgia Kennesaw State University Duluth Clinic

About

Stephen B. Castleberry is an author at University of Minnesota, Duluth specializing in business, marketing, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	16	21	785
2	Education	3	3	82
3	Arts	1	1	11
4	Health Sciences	1	1	40
5	Law	1	1	33

Stephen B. Castleberry

Publications

Citations

H-Index

Page 1

	Year	Citations
Salesperson Empathy and Listening: Impact on Relationship Outcomes Praveen Aggarwal, Stephen B. Castleberry, Rick E. Ridnour, The Journal of Marketing Theory and Practice	2005	183
Effective Interpersonal Listening and Personal Selling Stephen B. Castleberry, C. David Shepherd Journal of Personal Selling and Sales Management Customer SatisfactionEffective Interpersonal ListeningAdaptive SellingConsumer ResearchCommunication	1993	118
Vertical Exchange Quality and Performance: Studying the Role of the Sales Manager John F. Tanner, Stephen B. Castleberry Journal of Personal Selling and Sales Management Customer SatisfactionConsumer ResearchBuying BehaviorManagementManagement Analysis	1990	77
Job Analysis and Hiring Practices for National Account Marketing Positions Thomas R. Wotruba, Stephen B. Castleberry Journal of Personal Selling and Sales Management Marketing AnalyticsCustomer SatisfactionHuman Resource ManagementManagementJob Analysis	1993	71
Effective Interpersonal Listening in the Personal Selling Environment: Conceptualization, Measurement, and Nomological Validity Stephen B. Castleberry, C. David Shepherd, Rick E. Ridnour The Journal of Marketing Theory and Practice Relationship MarketingCustomer SatisfactionMail QuestionnaireInterpersonal CommunicationIlps Scale	1999	64
A Cross-Generational Comparison of Motivational Factors in a Sales Career Among Gen-X and Gen-Y College Students Denny Bristow, Douglas Amyx, Stephen B. Castleberry, Journal of Personal Selling and Sales Management	2011	61
An Exploratory Salesforce Study Of The Relationship Between Leader-Member Exchange And Motivation, Role Stress, And Manager Evaluation Rosemary R. Lagace, Stephen B. Castleberry, Rick E. Ridnour Journal of Applied Business Research (JABR) Customer SatisfactionOrganizational CharacteristicManager EvaluationU.s. EconomyHuman Resource Management	2011	58
The Manager-Salesperson Relationship: an Exploratory Examination of the Vertical-Dyad Linkage Model Stephen B. Castleberry, John F. Tanner Journal of Personal Selling and Sales Management Customer SatisfactionBusiness-to-business ResearchHuman Resource ManagementOrganizational BehaviorManager-salesperson Relationship	1986	49
The Ethical Framework of Advertising and Marketing Research Practitioners: A Moral Development Perspective Stephen B. Castleberry, Warren A. French, Barbara A. Carlin Journal of Advertising Moral ReasoningConsumer ResearchMoral IssueEthical MarketingResearch Ethics	1993	40
Linking effective listening with salesperson performance: an exploratory investigation C. David Shepherd, Stephen B. Castleberry, Rick E. Ridnour Journal of Business and Industrial Marketing Customer ExperienceCustomer SatisfactionOrganizational BehaviorPerformance ManagementManagement	1997	38

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