Statistics
Publications
5
Citations
657
H-Index
5
Active since
1999
Affiliations
Cherie Keen is an author at Maastricht University specializing in customer relationship management, customer satisfaction, and service operations.
Publications per year
1999–2002
5
5
Cherie Keen, Martin Wetzels, Ko de Ruyter et al. · Journal of Business Research · 2002 · 205 citations
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