Shangzhi Qiu

Can corporate social responsibility protect firm value during the COVID-19 pandemic?

Shangzhi Qiu, Jianing Jiang, Xinming Liu et al. · International Journal of Hospitality Management · 2020 · 310 citations · Full text

Covid-19 Pandemic, Firm Value, Business +10

How does self-image congruity affect tourists’ environmentally responsible behavior?

Shuhao Li, Wei Min, Hailin Qu et al. · Journal of Sustainable Tourism · 2020 · 83 citations

The Chinese way of response to hospitality service failure: The effects of face and guanxi

Mimi Li, Shangzhi Qiu, Zhaoping Liu · International Journal of Hospitality Management · 2016 · 67 citations · Full text

Culture, Chinese Culture, East Asian Studies +9

Managing the face in service failure: the moderation effect of social presence

Shangzhi Qiu, Mimi Li, Anna S. Mattila et al. · International Journal of Contemporary Hospitality Management · 2018 · 38 citations · Full text

Social Isolation, Customer Satisfaction, Behavioral Intention +31

Reliving self-presentational concerns in rural tourism

Shangzhi Qiu, Liping A. Cai, Xinran Lehto et al. · Annals of Tourism Research · 2018 · 29 citations

Tourism Management, Culture, Community Engagement +7