Jun Ye

Do Frontline Mechanisms Matter? Impact of Quality and Productivity Orientations on Unit Revenue, Efficiency, and Customer Satisfaction

Detelina Marinova, Jun Ye, Jagdip Singh · Journal of Marketing · 2008 · 116 citations

Total Quality Management, Customer Satisfaction, Service Excellence +17

Call admission control in wideband CDMA cellular networks by using fuzzy logic

Jun Ye, Xuemin Shen, J.W. Mark · IEEE Transactions on Mobile Computing · 2005 · 54 citations

Multiple Access Technique, Fuzzy Logic, Admission Control +6

Suppressive effects of electrolyzed reduced water on alloxan-induced apoptosis and type 1 diabetes mellitus

Yupin Li, Takeki Hamasaki, Noboru Nakamichi et al. · Cytotechnology · 2010 · 45 citations · Full text

Type 1, Biochemistry, Medicine +8

The long-term impact of service empathy and responsiveness on customer satisfaction and profitability: a longitudinal investigation in a healthcare context

Jun Ye, Beibei Dong, Ju-Yeon Lee · Marketing Letters · 2017 · 40 citations

Quality Of Life, Customer Satisfaction, Service Empathy +9

Efficient and secure encrypted image search in mobile cloud computing

Qin Zou, Jianfeng Wang, Jun Ye et al. · Soft Computing · 2016 · 38 citations

Engineering, Encrypted Storage, Edge Computing +11