Jianyu Zhang

Publications

223

Citations

H-Index

2017

Active since

Affiliations

Southwestern University of Finance and Economics(Current)

Southwest University of Science and Technology

Rutgers, The State University of New Jersey

Jianyu Zhang is an author at Southwestern University of Finance and Economics specializing in engineering, digital marketing, and interactive marketing.

ORCID

Top concepts

EngineeringMarketingDigital MarketingInteractive MarketingHealthManagementUser ExperienceConsumer ResearchArtificial IntelligenceArts

Publications per year

2017–2023

Publications

Enhancing customer satisfaction with chatbots: The influence of communication styles and consumer attachment anxiety

Ying Xu, Jianyu Zhang, Guangkuan Deng · Frontiers in Psychology · 2022 · 60 citations · Full text

Customer Experience, Customer Satisfaction, Chatbot +22

Enhancing customer satisfaction with chatbots: the influence of anthropomorphic communication styles and anthropomorphised roles

Ying Xu, Jianyu Zhang, Rui Chi et al. · Nankai Business Review International · 2022 · 46 citations

Artificial Intelligence, Customer Satisfaction, Customer Experience +27

Speech Intention Classification with Multimodal Deep Learning

Yue Gu, Xinyu Li, Shuhong Chen et al. · Lecture notes in computer science · 2017 · 38 citations · Full text

Speech Intention Classification, Engineering, Machine Learning +9

Region-based Activity Recognition Using Conditional GAN

Xinyu Li, Yanyi Zhang, Jianyu Zhang et al. · 2017 · 25 citations · Full text

Image Analysis, Machine Learning, Data Science +15

Consumers' human nature and their shopping channel choices in the emerging artificial intelligence era: based on Xunzi's humanity hypothesis

Guangkuan Deng, Jianyu Zhang, Naiyi Ye et al. · International Marketing Review · 2020 · 20 citations

Artificial Intelligence, Engineering, Behavioral Decision Making +22

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