46
Publications
1.9K
Citations
23
H-Index
2014
Active since
Lu Zhang is an author at Michigan State University specializing in management, marketing, and consumer research.
Top concepts
ManagementMarketingConsumer ResearchBusinessConsumer BehaviorCustomer SatisfactionCommunicationHospitality MarketingTourismSocial Sciences
Publications per year
2014–2025
46
46
Yusi Cheng, Wei Wei, Lu Zhang · International Journal of Contemporary Hospitality Management · 2020 · 203 citations · Full text
Customer Experience, Customer Satisfaction, Digital Marketing +26
Lu Zhang, Luorong Wu, Anna S. Mattila · Journal of Travel Research · 2014 · 96 citations
Online Customer Behavior, Consumer Decision Making, Social Media +14
Lu Zhang, Wei Wei, Nathaniel D. Line et al. · International Journal of Hospitality Management · 2021 · 66 citations
Customer Satisfaction, Review Dispersion, Behavioral Sciences +15
Rows per page
1–5 of 46