Concepedia

Wei Wei

WW

Statistics

Publications

6

Citations

328

H-Index

6

Active since

2018

Affiliations

University of Central Florida(Current)

Florida State University

Wei Wei is an author at University of Central Florida specializing in business, marketing, and customer satisfaction.

Top concepts

BusinessTourismMarketingManagementCustomer SatisfactionEducationCultureHuman ResourcesSocial SciencesConsumer Research

Publications per year

2018–2021

6

Publications

6

Understanding customer engagement and social media activities in tourism: A latent profile analysis and cross-validation

Kevin Kam Fung So, Wei Wei, Drew Martin · Journal of Business Research · 2020 · 109 citations

Customer Satisfaction, Online Customer Behavior, Tourist Experience +12

Creating Memorable Experience in Rural Tourism: A Comparison between Domestic and Outbound Tourists

Shun Ye, Wei Wei, Jun Wen et al. · Journal of Travel Research · 2020 · 105 citations · Full text

Customer Experience, Customer Satisfaction, Tourism Management +18

When positive reviews backfire: The effect of review dispersion and expectation disconfirmation on Airbnb guests’ experiences

Lu Zhang, Wei Wei, Nathaniel D. Line et al. · International Journal of Hospitality Management · 2021 · 66 citations

Customer Satisfaction, Review Dispersion, Behavioral Sciences +15

Modeling the job quality of ‘work relationships’ in China’s gig economy

Wei Wei, Ian Thomas MacDonald · Asia Pacific Journal of Human Resources · 2021 · 25 citations

Education, Work Organization, Human Resource Management +18

Emotional labor’s impact on hoteliers outside the workplace

Sean McGinley, Wei Wei · International Journal of Contemporary Hospitality Management · 2018 · 12 citations

Customer Satisfaction, Emotional Labor ’, Hospitality +19

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