Kevin Kam Fung So - Concepedia

Author

Kevin Kam Fung So

University of South Carolina ORCID

Also Known As

Kevin Kam Fung So, Kevin So, Shaunak Raval

138

Publications

Citations

H-Index

203

Concepts

All Affiliations

University of South Carolina Oklahoma State University Griffith University Temple University Texas Tech University

About

Kevin Kam Fung So is an author at University of South Carolina specializing in business, marketing, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	38	56	7.2K
2	Education	6	6	303
3	Engineering	4	4	598
4	Arts	2	2	67
5	Health Sciences	2	2	346

Kevin Kam Fung So

Publications

8.7K

Citations

H-Index

Page 1

	Year	Citations
The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands Kevin Kam Fung So, Ceridwyn King, Beverley Sparks, Journal of Travel Research Customer ExperienceCustomer SatisfactionConsumer ResearchBrand StrategyBrand Loyalty	2014	587
Customer Engagement With Tourism Brands Kevin Kam Fung So, Ceridwyn King, Beverley Sparks Journal of Hospitality & Tourism Research Customer ExperienceCustomer Satisfaction25-Item Ce ScaleBrand StrategyConsumer Research	2012	585
Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern Beverley Sparks, Kevin Kam Fung So, Graham L. Bradley Tourism Management Negative Online ReviewsCustomer SatisfactionConsumer ResearchHospitalityCommunication	2015	461
Consumer adoption of the Uber mobile application: Insights from diffusion of innovation theory and technology acceptance model Somang Min, Kevin Kam Fung So, Miyoung Jeong Journal of Travel & Tourism Marketing Customer SatisfactionInnovation AdoptionDigital MarketingConsumer ResearchTechnology Adoption	2018	456
Motivations and constraints of Airbnb consumers: Findings from a mixed-methods approach Kevin Kam Fung So, Haemoon Oh, Somang Min Tourism Management Customer SatisfactionAirbnb ConsumersConsumer StudyInteractive MarketingManagement	2018	438
Platforms in the peer-to-peer sharing economy Jochen Wirtz, Kevin Kam Fung So, Makarand Mody, Journal of service management Market DesignBusiness ModelsHospitality MarketingManagementService Competition	2019	380
Residents’ Support for Tourism Robin Nunkoo, Kevin Kam Fung So Journal of Travel Research Tourism ManagementTourism SupplyHospitality MarketingTourism DemandHospitality Industry	2015	331
The influence of customer brand identification on hotel brand evaluation and loyalty development Kevin Kam Fung So, Ceridwyn King, Beverley Sparks, International Journal of Hospitality Management Hotel Brand EvaluationLoyalty DevelopmentCustomer Brand IdentificationHospitality MarketingBusiness	2013	323
Inside the sharing economy Ge Zhu, Kevin Kam Fung So, Simon Hudson International Journal of Contemporary Hospitality Management Consumer UncertaintyDigital MarketingConsumer ResearchValue Adoption ModelConsumer Motivations	2017	284
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis Hyunsu Kim, Kevin Kam Fung So International Journal of Hospitality Management Customer ExperienceCustomer SatisfactionTourism ManagementThematic Content AnalysisManagement	2021	276

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