Concepedia
Statistics
Publications
16
Citations
1.3K
H-Index
14
Active since
2014
Affiliations
Zhejiang University(Current)
Hong Kong Polytechnic University
University of Central Florida
Macao University of Tourism
University of Macau
Shun Ye is an author at Zhejiang University specializing in business, tourism, and marketing.
Top concepts
TourismBusinessMarketingManagementInteractive MarketingCustomer SatisfactionUser ExperienceConsumer ResearchDestination MarketingCommunication
Publications per year
2014–2023
Refreshing hotel satisfaction studies by reconfiguring customer review data
Lingqiang Zhou, Shun Ye, Philip L. Pearce et al. · International Journal of Hospitality Management · 2014 · 290 citations
Customer Satisfaction, Customer Review, Service Quality +9
Virtual Reality in Destination Marketing: Telepresence, Social Presence, and Tourists’ Visit Intentions
Tianyu Ying, Jingyi Tang, Shun Ye et al. · Journal of Travel Research · 2021 · 195 citations
Digital Marketing, Consumer Research, Destination Marketing Organizations +22
Enhancing customer trust in peer-to-peer accommodation: A “soft” strategy via social presence
Shun Ye, Tianyu Ying, Lingqiang Zhou et al. · International Journal of Hospitality Management · 2018 · 159 citations
Customer Experience, Customer Satisfaction, Social Presence +13
Creating Memorable Experience in Rural Tourism: A Comparison between Domestic and Outbound Tourists
Shun Ye, Wei Wei, Jun Wen et al. · Journal of Travel Research · 2020 · 105 citations · Full text
Customer Experience, Customer Satisfaction, Tourism Management +18
Revisiting residents’ support for tourism development: The role of tolerance
Xue Qin, Haili Shen, Shun Ye et al. · Journal of Hospitality and Tourism Management · 2021 · 98 citations
Tourism Management, Culture, Community Engagement +6
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