Concepedia

Chien-Heng Chou

CC

4

Publications

207

Citations

4

H-Index

2002

Active since

Affiliations

Chinese Culture University(Current)

National Taiwan University

Chien-Heng Chou is an author at Chinese Culture University specializing in business, customer satisfaction, and management.

Top concepts

BusinessManagementEngineeringCustomer SatisfactionEconomicsMarketingBureaucracyClean EnergyEnergy PolicyPublic Sector

Publications per year

2002–2023

4

Publications

4

Renewable Energy Integration for Sustainable Economic Growth: Insights and Challenges via Bibliometric Analysis

Chien-Heng Chou, Sa Ly Ngo, Phung Phi Tran · Sustainability · 2023 · 81 citations · Full text

Engineering, Energy Revolution, Renewable Energy Integration +18

Job standardization and service quality: A closer look at the application of total quality management to the public sector

An‐Tien Hsieh, Chien-Heng Chou, Chin-Mei Chen · Total Quality Management · 2002 · 55 citations

Bureaucracy, Total Quality Management, Customer Satisfaction +15

A Bayesian Approach to Modeling Purchase Frequency

Lichung Jen, Chien-Heng Chou, Greg M. Allenby · Marketing Letters · 2003 · 42 citations

The Importance of Modeling Temporal Dependence of Timing and Quantity in Direct Marketing

Lichung Jen, Chien-Heng Chou, Greg M. Allenby · Journal of Marketing Research · 2009 · 29 citations

Marketing Analytics, Customer Satisfaction, Customer Profitability +15

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