Concepedia

An‐Tien Hsieh

AH

16

Publications

801

Citations

15

H-Index

2002

Active since

Affiliations

Chinese Culture University(Current)

Dayeh University

China University of Technology

Chihlee Institute of Technology

National Yang Ming Chiao Tung University

An‐Tien Hsieh is an author at Chinese Culture University specializing in management, business, and human resource management.

Top concepts

BusinessManagementHuman ResourcesOrganizational BehaviorSocial SciencesOrganizational PsychologySociologyPsychologyApplied Social PsychologyBurnout

Publications per year

2002–2017

16

Publications

16

Participative customers as partial employees and service provider workload

An‐Tien Hsieh, Chang‐Hua Yen, Ko‐Chien Chin · International Journal of Service Industry Management · 2004 · 242 citations

Customer Satisfaction, Service Provider Workload, Consumer Research +17

A reassessment of the relationship between job specialization, job rotation and job burnout: example of Taiwan's high-technology industry

An‐Tien Hsieh, Hui-Yu Chao · The International Journal of Human Resource Management · 2004 · 85 citations

Job Specialization, Job Rotation, Job Design +18

The effect of customer participation on service providers' job stress

An‐Tien Hsieh, Chang‐Hua Yen · Service Industries Journal · 2005 · 75 citations

Employee Involvement, Customer Satisfaction, Service Research +15

Job standardization and service quality: A closer look at the application of total quality management to the public sector

An‐Tien Hsieh, Chien-Heng Chou, Chin-Mei Chen · Total Quality Management · 2002 · 55 citations

Bureaucracy, Total Quality Management, Customer Satisfaction +15

The relationship between workplace friendship and perceived job significance

Hsiao‐Yen Mao, An‐Tien Hsieh, Chien-Yu Chen · Journal of Management & Organization · 2012 · 43 citations

Job Satisfaction, Work Attitude, Employee Attitude +14

Rows per page

1–5 of 16