Concepedia

Chang‐Hua Yen

CY

42

Publications

3.7K

Citations

27

H-Index

2002

Active since

Affiliations

National Taichung University of Science and Technology(Current)

National Chiayi University

Chihlee Institute of Technology

Chinese Culture University

Ming Chuan University

Chang‐Hua Yen is an author at National Taichung University of Science and Technology specializing in management, business, and tourism.

Top concepts

ManagementBusinessTourismMarketingCustomer SatisfactionConsumer ResearchDestination MarketingOrganizational BehaviorHospitality MarketingHuman Resources

Publications per year

2002–2024

42

Publications

42

The evaluation of airline service quality by fuzzy MCDM

Sheng‐Hshiung Tsaur, Te‐Yi Chang, Chang‐Hua Yen · Tourism Management · 2002 · 879 citations

Total Quality Management, Customer Satisfaction, Fuzzy Multi-criteria Decision-making +9

Job crafting and job engagement: The mediating role of person-job fit

Chien-Yu Chen, Chang‐Hua Yen, Frank C. Tsai · International Journal of Hospitality Management · 2013 · 289 citations

Job Satisfaction, Social Identity, Job Engagement +10

Participative customers as partial employees and service provider workload

An‐Tien Hsieh, Chang‐Hua Yen, Ko‐Chien Chin · International Journal of Service Industry Management · 2004 · 242 citations

Customer Satisfaction, Service Provider Workload, Consumer Research +17

Innovativeness and customer value co-creation behaviors: Mediating role of customer engagement

Chang‐Hua Yen, Hsiu-Yu Teng, Jiun-Chi Tzeng · International Journal of Hospitality Management · 2020 · 221 citations

Customer Satisfaction, Mediating Role, Innovation +11

Celebrity Involvement, Perceived Value, and Behavioral Intentions in Popular Media-Induced Tourism

Chang‐Hua Yen, Hsiu-Yu Teng · Journal of Hospitality & Tourism Research · 2013 · 153 citations

Entertainment Marketing, Consumer Research, Cultural Tourism +19

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