Concepedia

Bonnie Canziani

BC

18

Publications

869

Citations

15

H-Index

1997

Active since

Affiliations

University of North Carolina at Greensboro(Current)

Rochester Institute of Technology

University of Central Florida

Bonnie Canziani is an author at University of North Carolina at Greensboro specializing in marketing, business, and management.

Top concepts

BusinessMarketingManagementTourismConsumer ResearchCustomer SatisfactionEducationHospitality MarketingHospitalityConsumer Behavior

Publications per year

1997–2021

18

Publications

18

Wine tourism: Motivating visitors through core and supplementary services

Erick T. Byrd, Bonnie Canziani, Yu‐Chin Hsieh et al. · Tourism Management · 2015 · 216 citations

Customer Satisfaction, Tourism Management, Destination Marketing +8

Understanding beer tourist motivation

Jennifer Francioni Kraftchick, Erick T. Byrd, Bonnie Canziani et al. · Tourism Management Perspectives · 2014 · 115 citations

Tourism Management, Destination Marketing, Beer Tourist Motivation +5

Consumer acceptance of voice-activated smart home devices for product information seeking and online ordering

Bonnie Canziani, Sara MacSween · Computers in Human Behavior · 2021 · 100 citations

Online Customer Behavior, Assistive Technology, Product Information +15

Classifying restaurants to improve usability of restaurant research

Bonnie Canziani, Barbara Almanza, Robert E. Frash et al. · International Journal of Contemporary Hospitality Management · 2016 · 59 citations

Customer Satisfaction, Business Intelligence, Consumer Research +17

Leveraging customer competency in service firms

Bonnie Canziani · International Journal of Service Industry Management · 1997 · 49 citations

Customer Satisfaction, Service Innovation, Service Research +15

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