Concepedia

Jung‐Hwan Kim

JK

9

Publications

893

Citations

9

H-Index

2006

Active since

Affiliations

University of South Carolina(Current)

Oregon State University

University of Delaware

The Ohio State University

Jung‐Hwan Kim is an author at University of South Carolina specializing in consumer behavior, consumer research, and management.

Top concepts

MarketingManagementConsumer BehaviorConsumer ResearchDigital MarketingInteractive MarketingUser ExperienceMarketing InsightsBusinessCustomer Satisfaction

Publications per year

2006–2011

9

Publications

9

Online service attributes available on apparel retail web sites: an E‐S‐QUAL approach

Minjeong Kim, Jung‐Hwan Kim, Sharron J. Lennon · Managing Service Quality · 2006 · 349 citations

Customer Experience, Customer Satisfaction, Digital Marketing +20

Buying environment characteristics in the context of e‐service

Jung‐Hwan Kim, Minjeong Kim, Jay Kandampully · European Journal of Marketing · 2009 · 139 citations

Customer Satisfaction, Environment Characteristics, Digital Marketing +23

Effects of web site atmospherics on consumer responses: music and product presentation

Jung‐Hwan Kim, Minjeong Kim, Sharron J. Lennon · Direct Marketing An International Journal · 2009 · 124 citations

Digital Marketing, Consumer Study, Consumer Research +25

E‐service quality perceptions: a cross‐cultural comparison of American and Korean consumers

Jung‐Hwan Kim, Chungho Kim · Journal of Research in Interactive Marketing · 2010 · 76 citations

Customer Satisfaction, Digital Marketing, Consumer Research +23

Information available on a web site: effects on consumers' shopping outcomes

Jung‐Hwan Kim, Sharron J. Lennon · Journal of Fashion Marketing and Management · 2010 · 68 citations

Customer Satisfaction, Consumer Uncertainty, Digital Marketing +21

Rows per page

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