Daniël J. Petzer

The interrelationships between relationship marketing constructs and customer engagement dimensions

Estelle van Tonder, Daniël J. Petzer · Service Industries Journal · 2018 · 137 citations

Customer Experience, Relationship Marketing, Customer Satisfaction +12

Sustainable business models

Nils M. Høgevold, Göran Svensson, Beverly Wagner et al. · Baltic Journal of Management · 2014 · 89 citations

Engineering, Sustainable Development, Education +21

Fostering Purchase Intentions Toward Online Retailer Websites in an Emerging Market: An S-O-R Perspective

Stefanie Wilhelmina Kühn, Daniël J. Petzer · Journal of Internet Commerce · 2018 · 86 citations

Perceived value, relationship quality and positive WOM intention in banking

Estelle van Tonder, Daniël J. Petzer, Naomi van Vuuren et al. · International Journal of Bank Marketing · 2018 · 71 citations

Relationship Marketing, Customer Satisfaction, Online Customer Behavior +14

A triple bottom line construct and reasons for implementing sustainable business practices in companies and their business networks

Nils M. Høgevold, Göran Svensson, HB Klopper et al. · Corporate Governance · 2015 · 64 citations

Sustainability Performance, Sustainable Development, Sustainable Business Practices +24