Concepedia

Young Ho Song

YH

4

Publications

267

Citations

4

H-Index

2015

Active since

Affiliations

University of British Columbia(Current)

University of Windsor

McGill University

Young Ho Song is an author at University of British Columbia specializing in management, social psychology, and applied social psychology.

Top concepts

ManagementBusinessPsychologySocial SciencesSocial PsychologyOrganizational BehaviorApplied Social PsychologyOrganizational PsychologyMarketingSocial Identity

Publications per year

2015–2022

4

Publications

4

Extending the multifoci perspective: The role of supervisor justice and moral identity in the relationship between customer justice and customer-directed sabotage.

Daniel P. Skarlicki, Danielle D. van Jaarsveld, Ruodan Shao et al. · Journal of Applied Psychology · 2015 · 115 citations

Customer Experience, Customer Satisfaction, Supervisor Justice +19

Creating facades of conformity in the face of job insecurity: A study of consequences and conditions

Patricia Faison Hewlin, Sung Soo Kim, Young Ho Song · Journal of Occupational and Organizational Psychology · 2016 · 68 citations

Workplace Psychology, Job Design, Social Psychology +20

Reducing Customer-Directed Deviant Behavior: The Roles of Psychological Detachment and Supervisory Unfairness

Young Ho Song, Daniel P. Skarlicki, Ruodan Shao et al. · Journal of Management · 2020 · 51 citations

Customer Satisfaction, Emotional Exhaustion, Behavioral Decision Making +23

Detecting fake reviews with supervised machine learning algorithms

Minwoo Lee, Young Ho Song, Lin Li et al. · Service Industries Journal · 2022 · 33 citations

Artificial Intelligence, Engineering, Machine Learning +17

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