Mohammad Al Haj Eid

Enhancing consumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediating role of customer satisfaction

Ala’ Omar Dandis, Len Tiu Wright, Donna Marie Wallace-Williams et al. · Cogent Business & Management · 2021 · 47 citations · Full text

Customer lifetime value: investigating the factors affecting attitudinal and behavioural brand loyalty

Ala’ Omar Dandis, Mohammad Al Haj Eid · The TQM Journal · 2021 · 43 citations

Customer Satisfaction, Consumer Uncertainty, Digital Marketing +21

An empirical investigation of the factors affecting customer lifetime value

Ala’ Omar Dandis, Mohammad Al Haj Eid, Robin Robin et al. · International Journal of Quality & Reliability Management · 2021 · 36 citations

Customer Profitability, Customer Satisfaction, Customer Experience +12

Internet users’ attitudes towards social media advertisements: The role of advertisement design and users’ motives

Mohammad Al Haj Eid, Nawras M. Nusairat, Mahmud Alkailani et al. · Management Science Letters · 2020 · 32 citations · Full text

The effect of design of restaurant on customer behavioral intentions

Nawras M. Nusairat, Qais Hammouri, Hamad Al-Ghadir et al. · Management Science Letters · 2020 · 30 citations · Full text