Ala’ Omar Dandis

Service Quality, Customer Satisfaction and Loyalty in an Internet Service Providers

Jamal M. M. Joudeh, Ala’ Omar Dandis · International Journal of Business and Management · 2018 · 76 citations · Full text

Business, Marketing, Consumer Behavior +12

Visiting and revisiting destinations: impact of augmented reality, content quality, perceived ease of use, perceived value and usefulness on E-WOM

Jude Madi, Mohammad Hamdi Al Khasawneh, Ala’ Omar Dandis · International Journal of Quality & Reliability Management · 2024 · 49 citations

Management, Marketing, Tourism Management +17

Enhancing consumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediating role of customer satisfaction

Ala’ Omar Dandis, Len Tiu Wright, Donna Marie Wallace-Williams et al. · Cogent Business & Management · 2021 · 48 citations · Full text

Business, Marketing, Marketing Management +17

The effect of multidimensional service quality on word of mouth in university on-campus healthcare centers

Ala’ Omar Dandis, Amr Anwar Jarrad, Jamal M. M. Joudeh et al. · The TQM Journal · 2021 · 48 citations

Management, Health Services Administration, Hospitality Management +12

The effects of CARTER model on attitudinal loyalty in Islamic banks

Ala’ Omar Dandis, Len Tiu Wright · International Journal of Quality and Service Sciences · 2020 · 47 citations

Business, Marketing, Quality Management +15