Jill S. Attaway

Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer

Barry J. Babin, Jill S. Attaway · Journal of Business Research · 2000 · 810 citations

Customer Experience, Customer Satisfaction, Gaining Share +12

Exploring Salespersons' Customer Orientation as a Mediator of Organizational Culture's Influence on Buyer-Seller Relationships

Michael R. Williams, Jill S. Attaway · Journal of Personal Selling and Sales Management · 1996 · 163 citations · Full text

Customer Experience, Relationship Marketing, Customer Satisfaction +15

An Empirical Investigation of the Impact of Negative Public Publicity on Consumer Attitudes and Intentions

Mitch Griffin, Barry J. Babin, Jill S. Attaway · ACR North American Advances · 1991 · 88 citations

Advertising, Management, Consumer Research +12

Anticipation of Injurious Consumption Outcomes and its Impact on Consumer Attributions of Blame

Mitch Griffin, Barry J. Babin, Jill S. Attaway · Journal of the Academy of Marketing Science · 1996 · 58 citations

Injurious Consumption Outcomes, Behavioral Decision Making, Consumer Attributions +15

Hey You, Can Ya Spare Some Change? the Case of Empathy and Personal Distress As Reactions to Charitable Appeals

Mitch Griffin, Barry J. Babin, Jill S. Attaway et al. · Aquila Digital Community (University of Southern Mississippi) · 1993 · 54 citations